McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec City, Calgary and Vancouver, we provide challenging and rewarding career opportunities across the country. Recognized as one of Canada’s Top 100 Employers for eleven consecutive years and one of Canada’s Best Diversity Employers for fourteen consecutive years, our culture is guided by The McCarthy Way—our shared approach to working with clients and with each other.

The McCarthy Way is built on four core elements: Excellence, through attracting and developing top talent committed to delivering on our Client Commitment; Collaboration, through seamless, integrated teamwork; Inclusion, through eliminating barriers to belonging and success; and Innovation, through delivering maximum value by embracing leading-edge technologies and approaches. Together, these principles shape how we work, lead, and grow—every day.

Bilingualism is required as this is a collaborative role at a national level, and the candidate will have to handle and follow up on various requests from customers and third parties who understand and communicate only in English. This position also requires the candidate to be able to interact fluidly with colleagues in our offices across Canada, where English is the predominant language. As we estimate that more than 60% of the work required by this position must be carried out in English, and to ensure that the employee who will occupy this position can carry out his or her tasks independently and effectively, candidates for this position must be able to communicate adequately in French and English, both orally and in writing

We are recruiting for a Bilingual Specialist, Total Rewards to join our team in our Montreal or Toronto office. The successful candidate must have a minimum of 3 years of experience in benefits administration and will be responsible for administering and communicating firm benefit programs and pension plans by efficiently handling inquiries, processing enrollments, leading orientation sessions, and ensuring compliance with regulatory requirements. 

As a Bilingual Specialist, Total Rewards, you will:

Benefits program administration - Efficiently and accurately provide responses to questions submitted to the Total Rewards Centre of Expertise via our dedicated HR Services inbox and Service Now.

• Assign requests received through the HR Services email inbox or via ServiceNow to the various team members involved in these activities.
• Process requests on all benefit-related matters from all members of the firm, as well as retirees
• Responsible for timely administration of Firm benefit programs such as coordinating wellness, technology, tuition reimbursement programs, corporate agreements and discounts updates, etc.
• Update the various eligibility lists for our benefit programs with our suppliers (employee and family assistance program, telemedicine, annual medical examination, etc.) at a set regular frequency.
• Process of monthly invoices from benefit suppliers
• Provide logistic and administrative support to the team
• Ensure the accessibility and accuracy of information on employee benefits in the documentation provided to firm members (Espresso and official documents)
• With the assistance of the Manager, Total Rewards, complete all monthly and annual recurring activities of the centre of expertise within the prescribed timeframes.

Benefits onboarding session - Facilitate orientation sessions on employee benefits for new firm members

• Coordinate and lead bi-weekly new-hire benefits orientation sessions, for our staff members and associates
• Send relevant communication to Firm members to ensure that they take the appropriate actions in Workday for their enrollment and follow up accordingly

Pension and retirement savings plans

• Manage in-year and annual enrolments, transfers, and member communications for the DC pension and Group RRSP (Sun Life, Canada Life, National Bank Trust).
• Track weekly RRSP enrolments to ensure appropriate actions are taken by our Firm members and process Defined Benefit plan settlements and estimates.
• Support pension-plan regulatory filings across Ontario (FSRA), British Columbia, and Quebec.

Continuous improvement & projects

• Optimize benefits-related processes by creating Standard Operating Procedures (SOP).
• Support broader Total Rewards initiatives and projects.

As our ideal candidate, you will distinguish yourself by the following profile:

• Bachelor's degree in administration or human resources, or other equivalent education relevant to the role.
• Bilingualism (English and French) both spoken and written is required.
• Minimum three years of experience in a similar position linked to benefits administration.
• Proven experience utilizing Workday, especially within the Benefits module.
• Proficiency in Microsoft Office suite software, including Excel at an intermediate level.
• Excellent time management and planning skills to manage workload fluctuations, and must be able to meet critical deadlines.
• Great attention to details and proactive to carry out job responsibilities with minimal supervision
• Works well under pressure within non flexible deadline and adjusts to changing needs of the Firm.
• Experience in a fast-paced environment
• Personable, approachable disposition; has strong professional acumen.
• Able to handle confidential information, exercising tact and discretion in dealing with people and/or sensitive issues.

As a member of the McCarthy team, you will have access to:

• Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
• Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.
• A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
• Strong community involvement and a commitment to equity, diversity and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

How to Apply:

We encourage external candidates to apply online and internal applicants must apply directly through our internal careers portal on Espresso. We look forward to receiving your application.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.